AI Receptionist for Restaurants and Cafes
Stop Losing $2,250 a Month in Missed Restaurant Orders
A reliable restaurant answering service has never been more crucial.
Industry data shows restaurants lose an average of $2,250 AUD monthly from missed calls, with 10% going unanswered during peak hours.
Whether you run a bustling café missing takeout orders, a bistro losing dinner reservations, or a fine dining restaurant missing VIP inquiries – each unanswered call is lost revenue and a customer who may never call back.
Key Takeaways
- Restaurants lose an average of $2,250 monthly from missed calls during peak service hours.
- AI handles reservation requests, takeout orders, and general inquiries 24/7.
- Staff can focus on in-house guests instead of constantly answering phones.
- Multiple calls are handled simultaneously during busy periods.
The Restaurant Phone Problem
During service, your team is focused on guests in the room. The phone rings, but your host is seating a table, your server is taking orders, and your manager is dealing with a kitchen issue. That call goes unanswered.
It might have been:
- A party of 8 wanting to book for Saturday night
- A $200 takeout order
- A corporate group inquiring about catering
- A regular checking your opening hours
You'll never know – because 80% of callers don't leave voicemails.
How AI Helps Hospitality
Reservation Requests
AI captures reservation details — party size, preferred date/time, contact information, special occasions, dietary requirements. We capture booking requests for your team to confirm — not live calendar booking unless discussed.
Takeout & Delivery Orders
Customers can describe orders with AI, which captures their selections, contact details, and pickup/delivery preferences for your team to confirm. Never miss a takeout enquiry again.
General Inquiries
"What time do you close?" "Do you have outdoor seating?" "Is there parking nearby?" AI answers common questions, collects details, and emails you a summary after each call.
Special Events & Catering
Inquiries about private events, catering, and group bookings are captured with full details for follow-up during quieter periods.
Focus on Guests in the Room
Your team's attention should be on the guests in front of them, not constantly interrupted by phone calls. AI handles the calls while your staff delivers exceptional in-person service.
Perfect for Cafes Too
Busy coffee shops can miss catering inquiries, large orders, and event bookings when staff are making drinks and serving customers. AI ensures no opportunity is missed.
The Numbers
$2,250
Average monthly loss from missed calls
10%
Calls missed during peak hours
80%
Callers who won't leave voicemail